Email - info@remotetechsupport.in
Talk - North America - +1 510 509 6695
Rest of the World - +91 9819087492
Services

NOC Services

24x7 MSP NOC Services which are RMM independent and do not require any additional cost to start. Services offered are as follows.

  1. Monitor - Alert monitoring for critical infrastructure
  2. Manage - Monitor and troubleshoot.
  3. Support - Monitor, Manage and Support for any new installations.

We offer RMM tool independent NOC Services to our partners which keeps your existing investment in business and derive more value with our engineers working on it for you. We have vast experience and knowledge with most RMM tools in the industry including PSA tools such as Connectwise & Autotask. NO Investment to start with us and work with us. Pay a fixed fee per month for round the clock support.

Virtual Administrator

On Demand Support - Pay As you Go - This model includes hourly or fixed fee resources for all your technical needs while working on projects or even extending your remote support team.

  1. Virtual Engineers - Resources available as needed - 8x5, 9x6 , 24x7 on a fixed fee per month ( Includes L1 and L2 Activities)
  2. Pay As you Go - Hire our engineers whenever needed and pay a flat fixed fee per hour. ( Includes L1, L2 and L3 Activities)
  3. Per Incident Support - Decide the support you need and we will help you with the fixed fee per incident

Consultation Services - RMM and PSA Implementation Services

With enough knowledge and vast number of implementations performed, we can help you setup most RMM tools such as Labtech, Kaseya etc. and PSA such as Connectwise and Autotask etc. Our implementations include best practices followed or suited to make more business sense from the tool.

Outsourced Admin Activities

  1. Website development
  2. Admin Activities
  3. General support requests

We would like to partner ourselves in your growth and would like to have a round of discussion to understand your needs. If you find it suitable to your business needs, help us with a suitable time to talk and contact details. One of our Technical Account Managers would get in touch with you and would be eager to answer anything you need.


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